Called back 10 minutes later....got a guy on the phone. Told him that I was just calling to confirm that it was $20/mo for the rest of my contract if I leave DTV because I had just got off the phone with "Michelle" and she said I had too many credits and she canceled my Ticket.
He said that was ridiculous and he couldn't believe she had said that to me. LOL
<insert feverish key clicking here on his end>
He says that he can give me ST To-Go for free. Told him it is worthless to me.
He said he could get me ST for 29.99/mo vs the current 44.99 that it was. Thats 180 and too much for me I said.
He gives me Showtime for free for 3 months. Great but who cares.
He says he can give me next months credit of 120 and pay my bill for me. OK My bill isnt 120 but you can credit me 120. I will play ball.
5 minute HOLD
Says he got it done. So I ask him, "If you can credit me 120 for next month, and you can get ST down to 180 for me, how about I pay my own bill and you make ST $60.
He says, Sure no problem! LMFAO
Wow, glad we made this entire thing as painful as it possibly could be.
So next month, he has added the entire $60 to my normal bill, I will pay it and be done with this nonsense. ST for $60 is mighty fine by me.
So here is what I learned folks. When they offer you stuff, the spin you out with per month costs and they track your discounts and such....$20 off a month for 6 months is better than $10/mo for 12 months.....
Basically, instead of them crediting you for all sort of different crap, only allow them to apply credits to your ST and you can get that once-a-year cost down.
Best of luck.